Carleen has managed my property in Cambridge since 1998, and I could not be more pleased. Carleen is a professional. Her attention to detail, her record keeping is excellent. Of high importance to me is timely, thorough communication. Carleen provides that. Her experience with construction and contractors has been extremely beneficial. Her expertise is those areas has allowed her to not only tell me what problem exists but also the potential solutions, taking into consideration finance, risk etc. I would highly recommend CJL for all the above reasons and the quality of person Carleen is - exemplary. I trust her. At a distance of 3K miles, that is very important. I have another property on Martha’s Vineyard. If it weren’t for the distance, I would have CJL manage it also. If you have any questions or concerns, please do not hesitate to contact me.
After having worked with two management companies who frequently ignored or didn’t respond in a timely manner to issues in our building, I was so grateful to find CJL Management. Carleen and her team listen to our needs, respond quickly, and solve problems. When CJL took over management, Carleen immediately reviewed our budget and found ways to save us money. She takes the time to do what’s in the best interest of the property and its residents. She is easy to work with, always professional, and very attentive. I unequivocally recommend CJL Management.
I co-own a four family house. We hired Carleen from CJL Rentals & Property Management Co. about 10 years ago to oversee the leasing of all of our vacancies. She really knows the rental market. With each vacancy she makes an assessment as to updates needed to keep up with the current market. Her office handles all of the necessary steps to complete the rental application, apartment viewing and finally the lease-related paperwork. We have had wonderful tenants since hiring CJL Rentals & Property Management Co. I highly recommend this company!
CJL Rentals & Property Management Co has been managing my properties for the last 10 years. Carleen and staff are professional, attentive and able to address any issues reported by tenants. Their vast network of sub-contractors is quick to respond and get the problem resolved. CJL maintains properties to the highest standards possible. In addition to property management CJL also handles rentals and attract the best tenants possible. Many of my tenants have renewed their leases for years due to the quality of service provided by Carleen and staff.
I hired CJL Management to manage my property when my job moved me to Texas in October 2014. I had previously not rented my property out to tenants and Carleen was a perfect match for this “first timer”. She is knowledgeable about everything from leasing contracts to who to hire for odd jobs around the house. I can call/text her for anything and she is quick to respond. I have been both pleased with her professionalism and impressed by her commitment to manage my property as if it is her own. She comes highly recommended!
I have worked with Carleen and her team for 4 years. I own several units in the greater Boston area which they show on a year-round basis. Their work has been outstanding and efficient. They are true professionals who are dedicated to providing the best possible service and overall experience for prospective tenants and landlords.